Our Story
Our History
HighWray was originally a family home. In 2008, it was bought by Janet Shaw, a nurse who spent her career caring for others — first in the NHS, then in private nursing care. Janet had one aim: to create somewhere that felt less like a care facility and more like a true home.
Alongside her husband Graham, Janet restored the property from the ground up, guided by a simple set of beliefs: that residents deserve a genuine home-from-home environment, a dignified and respectful quality of life, and care delivered with real compassion. That philosophy shaped everything about HighWray, and it still does today.
After 18 years leading the home, Janet retired in 2026, handing HighWray to her daughter Lauren. Lauren's connection to HighWray goes back to the very beginning — she worked here as a carer in 2008, before building her own career in the NHS. She now runs the home alongside Registered Manager Sarah, and together they bring 47 years of combined NHS experience.
HighWray has always been a family-run home. That hasn't changed.
"HighWray was always more than a care home — it was, and always will be, a home."
Janet Shaw, Founder
How We Care
At HighWray, residents' happiness, wellbeing and care are at the heart of everything we do.
We believe in person-centred care — taking the time to truly get to know each resident as an individual, and working closely with residents and their families to build a personalised care plan that's genuinely reflected in day-to-day life.
We also understand how much continuity matters. Our established, experienced team gives residents the consistency and familiarity that helps them feel safe, settled, and truly at home.
Regulated And Rated
HighWray is inspected and regulated by the Care Quality Commission (CQC). You can view our latest rating and full report below.
HighWray is privately owned and independently run — not part of a national group or chain.
Take a look
Inside HighWray
Photos only tell part of the story — this is HighWray, in full.
What Our Families Say
"The perfect place to recover — beautiful views, kind staff, and help on hand whenever she needed it."
Rachel C
Daughter of Resident
"Excellent care for my dad — friendly, kind and caring, with fantastic communication. Beautifully maintained, with lovely grounds and a peaceful setting."
Laura S
Daughter of Resident
"Recommended by a local doctor who'd seen every care home in the area — and we could see why. High Wray has a feel of being more like a hotel than a care home."
Mark C
Daughter of Resident
"The care Mum has received has been excellent. Every staff member is amazing — caring, patient, kind and understanding."
Jon M
Son of Resident
"My sister has found the home very comfortable, with staff who look after her health. It's spotlessly clean, and she loves the variety of meals."
B D
Brother of Resident
"The care my grandmother receives is exceptional. Staff look after residents as they would their own families — I couldn't recommend High Wray highly enough."
Paul A
Grandson of Resident
"A beautiful home, and my mum really enjoys it. Special mention for the events coordinator — warm, friendly, and really cares about the residents."
B W
Daughter of Resident
"After settling in, my aunt is now very relaxed and happy. High Wray has a lovely, welcoming atmosphere — I'd recommend it without hesitation."
I, E
Great-Niece of Resident
"An amazing building in a great location, with beautiful gardens and warm, welcoming staff. High Wray certainly is 5*."
Julie M
Daughter of Resident